UX Website Audits
Our UX website audits are designed for purpose-driven organisations — from agile teams to growing nonprofits and mission-led brands.
We deliver strategic, user-first insights to help you improve website clarity, usability, and overall impact — tailored to your goals and resources.
180° Circular UX Website Audit
A focused website audit for purpose-led organisations ready to improve clarity, usability, and conversion.
This lightweight UX audit is designed for teams that want to make immediate, meaningful improvements to their website without overhauling everything at once.
Through a strategic review of your core web pages, you’ll gain clear insights into what’s working, what’s holding users back, and how to optimise your site for greater impact.
What’s Included
An online Discovery Call to understand clearly your mission, audience and website goals.
An in-depth audit of up to 3 key website pages, with your choice between desktop or mobile.
A usability review to identify friction points and usability issues on your website.
A clear action plan with a prioritised list of practical, actionable recommendations
An Insights Presentation including key takeaways & suggested next steps
360° Circular UX Website Audit & Strategy Plan
A comprehensive website audit and strategy roadmap for purpose-led organisations ready to level up their digital presence.
This in-depth UX and strategy audit is ideal for growing nonprofits, social enterprises, and mission-driven brands that need to know how their website is performing — and a clear plan to improve it.
Combining user experience best practices with strategic insights, this review gives you the clarity, confidence, and direction to make high-impact decisions for your website.
What’s Included
An online Discovery Call to understand clearly your mission, audience and website goals.
In-depth audit of your website’s 10 key pages across both desktop and mobile devices.
A heuristic usability review to identify friction and usability issues.
A high-level accessibility check focused on ensuring front-end design compliance.
Review of both mobile and desktop responsiveness to ensuring functionality on all devices.
An action plan and prioritised list of UX, content, and design recommendation.
An online insights & strategy presentation: a collaborative session to walk through key findings, high-impact next steps, strategic recommendations & suggested KPI
180° UX Audit
Smaller teams or organisations with limited resources who are ready to strengthen their website’s effectiveness and user experience.
- Pages Reviewed (2–3 Core Pages - Desktop only)
- Usability review
- Action Plan & Prioritised Recommendations
- Strategy Roadmap (Tactical Recommendations only)
Or book in a free consultation call here.
360° UX Audit & Strategy Plan
Organisations preparing for a redesign, wanting to increase conversions, or seeking a data-informed approach to improve usability, accessibility, and audience engagement.
- Pages Reviewed (10 Key Pages - Desktop & Mobile)
- Usability review
- Responsivity review
- Accessibility Checks
- Action Plan & Prioritised Recommendations
- Strategy Roadmap (High-Level Strategic Guidance)
Or book in a free consultation call here.
Frequently Asked Questions
What’s the difference between the 180° and 360° Circular UX Website Audits?
The 180° Audit is a focused review of up to 3 key website pages — ideal for smaller teams who want actionable improvements without a full website overhaul.
The 360° Audit is a comprehensive evaluation of up to 10 pages, including strategic insights, accessibility checks, and a roadmap for ongoing improvements — perfect for organisations preparing for a redesign or scaling their digital presence.
How long does each audit take to complete?
The 180° Audit takes approximately 3–5 working days from the Discovery Call to delivery of the Insights Presentation.
The 360° Audit typically takes 2–3 weeks, from the Discovery Call to the delivery of Insights & Strategy presentation.
Do you review mobile and desktop versions of our site?
The 180° Audit includes a review of 3 core pages of either the mobile or desktop version of your website.
The 360° Audit includes a detailed review of both mobile and desktop views for all 10 selected pages.
Can I choose which pages you audit?
Absolutely. During the Discovery Call or Workshop, we’ll work together to select the pages that are most important to your goals — such as your homepage, donation page, or campaign pages.
Do you implement the recommendations for us?
These audits are strategy and insight-focused. You'll receive a clear action plan you can implement in-house or with your developer/designer. However, if you need hands-on implementation support, we can discuss follow-up support tailored to your needs.
Will this improve our website’s performance?
Yes — both audits are designed to help you improve user experience, accessibility, and engagement. The 360° package also includes strategic guidance to help you track the impact of changes through suggested KPIs.
Do we need to have a technical team to use the recommendations?
Not at all. All recommendations are written in plain language and prioritised by impact. Whether you’re working with a designer, developer, or managing your site in-house, we’ll make sure you leave the session with clear next steps.
Do you provide training on how to manage analytics?
Yes, we can provide full training and support from implementing analytics on your website to setting conversion goals and interpreting your analytics data. See our Analytics Support Services here.
Can you help improve our existing website's accessibility?
Yes, our UX Audit is designed to improve accessibility and usability. By identifying any issues and offering recommendations on how to resolve them, we can help bring your current site up to WCAG standards while improving user experience for all visitors.
Ready to do some good?